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From Conflict to Conciliation: How to Defuse Difficult Situations
"The Six-C approach provides a framework within which people can work together to attack the problem, not each other. By ending each conflict with conciliation, those who use this approach can do much more than resolve conflict--they can build each other up so future conflicts will be easier to resolve."
--Bob Bowen, Chief Executive Officer
The Mandt System, Inc.
Don′t let conflict get in the way of meaningful collaboration!
Conflict is inevitable, but educators can work together effectively if they understand how to defuse difficult situations before they escalate. This resource describes the Six-C process, a conflict resolution method that allows educators to take progressively more assertive steps as necessary to resolve disagreements.
Based on research and easy to remember, this approach helps readers handle challenging situations using the least amount of time and energy. Illustrated with many examples and scenarios, the six steps
identifying actionable concerns
expressing concerns in nonthreatening ways
reviewing and clarifying the situation collaboratively
considering consequences and giving clear warnings
taking sustained, logical action
mending the wounds and restoring relationships
Focused on preserving relationships while resolving disagreements, From Conflict to Conciliation can be used in any situation or setting, from the classroom to the community.
--Bob Bowen, Chief Executive Officer
The Mandt System, Inc.
Don′t let conflict get in the way of meaningful collaboration!
Conflict is inevitable, but educators can work together effectively if they understand how to defuse difficult situations before they escalate. This resource describes the Six-C process, a conflict resolution method that allows educators to take progressively more assertive steps as necessary to resolve disagreements.
Based on research and easy to remember, this approach helps readers handle challenging situations using the least amount of time and energy. Illustrated with many examples and scenarios, the six steps
identifying actionable concerns
expressing concerns in nonthreatening ways
reviewing and clarifying the situation collaboratively
considering consequences and giving clear warnings
taking sustained, logical action
mending the wounds and restoring relationships
Focused on preserving relationships while resolving disagreements, From Conflict to Conciliation can be used in any situation or setting, from the classroom to the community.
184 pages, Kindle Edition
First published February 2, 2010
2 people are currently reading
162 people want to read
About the author
William W. Purkey
23 books631 followers[From Amazon.com]
William Watson Purkey, Ed.D. began his educational career as a public school teacher, rising to a fully tenured position at the University of Florida, and finally as Professor Emeritus of Counselor Education at the University of North Carolina-Greensboro. His passion for teaching and leadership has earned him various awards of excellence in his field. He is also the co-founder of The International Alliance for Invitational Education. A noted writer, researcher, speaker, and leader, Purkey has authored nearly 100 articles and more than a dozen books.
William Watson Purkey, Ed.D. began his educational career as a public school teacher, rising to a fully tenured position at the University of Florida, and finally as Professor Emeritus of Counselor Education at the University of North Carolina-Greensboro. His passion for teaching and leadership has earned him various awards of excellence in his field. He is also the co-founder of The International Alliance for Invitational Education. A noted writer, researcher, speaker, and leader, Purkey has authored nearly 100 articles and more than a dozen books.
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June 10, 2013
pretty much what we are taught as leaders but it was good to be reminded of a framework for dealing with issues.
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